Welcome to the TLC Auto Glass Community Q and A, your definitive resource for all things related to auto glass repair, replacement, and insurance in Katy, TX & the surrounding areas.
We created this page to provide clear, trustworthy answers to the questions drivers ask us most often—from “How much does it cost to repair a rock chip?” to “What does my insurance cover?” Our goal is to make the process of getting your windshield or side window fixed simple, safe, and stress-free. As your trusted local auto glass shop, we’re here to share our expertise and help you make the best decision for your vehicle.
Community Q and A: Auto glass shop
Cost and Time:
A. How much does it cost to repair a crack on a windshield?
The cost of windshield repair is typically significantly lower than a full replacement. In the Katy, TX area, the final cost depends on the size and location of the damage and your insurance coverage. Most comprehensive auto insurance policies will cover rock chip repair with no deductible, meaning the repair is free to you. If paying out-of-pocket, TLC Auto Glass offers competitive pricing for repairing chips and short cracks that meet safety standards.
B. How much does it take to get a windshield fixed?
Most standard windshield repairs take less than 30 minutes to complete. If the damage requires a full replacement, the process typically takes about one to two hours to install and cure the adhesive safely. Since TLC Auto Glass offers mobile service across Katy, TX, and the surrounding areas, this quick service can be done right at your home or workplace for maximum convenience.
C. Is fixing a windshield worth it?
Yes, fixing a windshield is absolutely worth it. A professional repair is always a better option than replacement when possible because it is faster, less expensive, and maintains the original factory seal of your windshield. Repairing a small chip immediately prevents it from growing into a large crack that compromises your vehicle’s structural integrity, which is essential for driver safety.
Repair vs. Replacement
A. Is it better to repair a cracked windshield or replace it?
Repair is always better than replacement if the damage is minor enough to meet safety standards. Repair is faster, less expensive (often free with insurance), and maintains the original factory seal of your windshield. However, replacement is necessary if the crack is too long, located in the driver’s critical viewing area, or if the structural integrity of the glass is severely compromised. Our certified technicians at TLC Auto Glass will assess the damage to recommend the safest option for drivers in the Katy, TX area.
B. How big a crack can TLC Auto Glass fix?
At TLC Auto Glass, we follow industry safety standards, which means we can typically repair:
- Cracks that are no longer than 6 inches (about the length of a dollar bill).
- Chips (Stone Breaks) that are no larger than a quarter.
If the damage exceeds these limits or is directly in the driver’s primary line of sight, a full windshield replacement is required to ensure your vehicle’s safety and proper function of its advanced systems (like ADAS). We offer both mobile repair and replacement services across Katy, TX.
Insurance and Financial Responsibility
A. Will my insurance fix a cracked windshield?
Yes, in most cases, your insurance will cover a cracked windshield under your comprehensive coverage. Because glass damage is typically considered an “Act of God” and not a collision, the claim is usually treated as a no-fault event. For many drivers in Katy, TX, windshield repair is covered with a zero-dollar deductible, making the service free to you. TLC Auto Glass works directly with all major insurance providers to handle your claim.
B. Who is responsible if a rock hits my windshield?
The damage is covered by your own insurance company under your Comprehensive Coverage policy; there is typically no fault assigned to you or another driver. This is because rock damage is not considered a collision or an at-fault accident. You are only responsible for your deductible (if one applies), which, as noted, is often waived for minor windshield repairs.
C. What does “$500 deductible with full glass” mean?
This term means your policy has a standard $500 deductible for most comprehensive claims (like theft or deer hits), but it also includes a Full Glass Coverage endorsement. This endorsement typically allows glass repairs and replacements to be performed with a lower or zero deductible, overriding the standard $500 deductible specifically for glass claims. Always confirm your exact policy terms with your agent.
D. Will my insurance go up if I claim for a windshield?
Generally, no, your insurance rates should not increase just because you filed a claim for windshield repair or replacement. Insurance carriers view glass damage claims under comprehensive coverage as no-fault incidents, which do not affect your driving record or risk profile in the way an at-fault collision claim would. We encourage all TLC Auto Glass customers to use their coverage to maintain safety.
Logistics and Next Steps
A. What to Do if Your Windshield Gets Hit by a Rock
1. Pull Over Safely: Assess the damage immediately and ensure you are not distracted while driving.
2. Cover the Chip: Immediately cover the damage with a small piece of clear packing tape or a chip repair patch to keep moisture and dirt out.
3. Call TLC Auto Glass: Contact our certified team right away for repair or replacement service in the Katy, TX area. Quick action prevents a small chip from spreading into an unrepairable crack.
B. Do dealerships replace cracked windshields?
Yes, dealerships can replace cracked windshields, but they are often not the optimal choice. Dealerships typically outsource the work to a third party or charge a significantly higher price than dedicated auto glass specialists. For the fastest service, professional-grade materials, and a lifetime guarantee, your best option is to choose a certified auto glass shop like TLC Auto Glass in Katy, TX.
Read Our 5-Star Reviews from Katy, TX, Owners
See why local drivers trust us for fast, flawless installs; their experiences prove that choosing pros for Ford windshield replacement in Texas pays off in safety, clarity, and durability.
💯 recommend!
I hit Facebook up for recs and found TLC. I was given a straightforward quote at a great price. The work was done quickly and looks great. It has already rained, and no issues. Good as new!
